Quicklizard - UI not loading issue – Incident details

All systems operational

UI not loading issue

Resolved
Major outage
Started about 2 months agoLasted 1 day

Affected

UI

Major outage from 2:13 PM to 3:01 PM, Partial outage from 3:01 PM to 5:54 PM

Pricing

Operational from 2:13 PM to 3:46 PM, Partial outage from 3:46 PM to 5:54 PM

API

Major outage from 2:13 PM to 3:01 PM, Operational from 3:01 PM to 3:46 PM, Partial outage from 3:46 PM to 5:54 PM

Delivery Mechanism

Operational from 2:13 PM to 3:46 PM, Partial outage from 3:46 PM to 5:54 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We’ve applied a fix and are monitoring the outcome. The issue is related to the DNS address and may take up to 18 hours to propagate. We sincerely apologize for the inconvenience.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We are continuing to work on a fix for this incident. Currently only the new UI is affected.

  • Investigating
    Investigating
    We are currently investigating this incident related to our platform UI not loading.