Quicklizard - Issues with processing updates – Incident details

All systems operational

Issues with processing updates

Resolved
Major outage
Started about 2 months agoLasted about 3 hours

Affected

Pricing

Major outage from 1:10 PM to 3:57 PM

API

Major outage from 1:10 PM to 3:57 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. updates are waiting and can take a little longer to be present

  • Monitoring
    UTC
    Monitoring

    We experienced an internal incident affecting one of our backend services between 15:10 CET and 18:53 CET.

    As a result, updates submitted during this period were not processed and were lost. REST API requests failed to reach their destination and were therefore not processed. Additionally, pricing processes experienced delays.

    The issue has been resolved, and all affected services are operating normally. We are continuing to monitor the system closely to ensure stability.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.